General Manager - Retail Job Description




Job Description:

The General Manager - Retail will perform all or some of the following Job description:

  • The General Manager - Retail will build team of top performing buyers and vendor managers, focusing time and resources on development of top tier via coaching and opportunities for learning and leadership

  • Meet and exceed selection goals, as measured by direct vendor agreements with top manufacturers, quantity of deal opportunities, deal close rate, final number of deals, events launched each week and sell-thru on those events

  • The General Manager - Retail will lead innovation around presentation of deals and events, challenging the status quo and inventing new customer experiences

  • Negotiate best in class vendor agreements, vendor terms, and access to selection

  • The General Manager - Retail will drive top and bottom line and optimize all inputs to the business including Selection, Pricing, Promotion, Vendor Terms

  • He/She will own or influence all inputs to the P/L including headcount expenses, marketing expenses, and capital expenditures

  • Deliver rapid selection expansion, smart pricing, efficient inventory management, margin improvements and top notch customer experience

  • The General Manager - Retail will grow and develop a team of top-performing buyers and buying operations staff

  • The General Manager - Retail will build strategic partnerships with all key vendors in each subcategory through effective communication of the Company pitch, educating current and potential vendors on all opportunities to build brand awareness and sell problem inventory

  • He/She will find creative ways to expand available selection (manufacturer coverage, deal coverage, close rate) and continually innovate around product and event presentation, constantly raising the bar on our customer experience

  • Drive best in class vendor agreements, favorable discount terms, competitive marketing allowances, price protection, and sell-thru guarantees. Does not settle for “standard” terms but build value and negotiate from a position of strength and leverage

  • The General Manager - Retail will use internal event data and external market segment data to make sound pricing decisions, balancing customer activity, orders, margin and revenue to meet all strategic goals.

Minimum Requirements / Knowledge / Skill For General Manager - Retail Job

  • The General Manager - Retail should possess 10+ years of relevant experience in retail or e-commerce
  • He/She should possess buying/planning or finance/business analysis background
  • C-level negotiation skills with external vendors
  • Demonstrate success in team building and development
  • The General Manager - Retail should possess online sales experience
  • He/She should be flexible, action and results oriented, self-starting, have strong analytical skills, and lead by example
  • He/She must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment
  • He/She must demonstrate the ability to succeed at: managing and driving a full P&L, team-building and management and planning and forecasting and driving an online business
  • He/She should be a passionate customer and category advocate. To that end, he or she must be able to develop clear thinking and business rationale for new features & services and interact with operations and technology development teams
  • The General Manager - Retail must be an effective communicator, able to use written and verbal communication with internal colleagues and external vendors
  • He/She must have a proven track record leading a team, building C-level vendor relationships, determining assortment strategy, negotiating contracts, planning promotions, developing pricing models, managing inventory, influencing customer experience, and obsessing over our customers
  • He/She should demonstrate effective cross-functional leadership with his/her partners in inventory management, operations, content and marketing as he/her bring new products to market
  • The General Manager - Retail should demonstrate strong leadership and critical thinking. Manage the details; must be ready to monitor and audit all key inputs
  • He/She should have proven track record of making data driven decisions, where personal experience is valued but never trumps the data
  • The General Manager - Retail must be able to invent and drive continuous process improvement and automation across Company systems to scale.

Minimum Education Requirements / Certification / Licensure For General Manager - Retail Job

  • Bachelor’s Degrees; MBA preferred.



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