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Sales Manager - Hotel Services Job Description

 

 

 

 

Job Summary:

The Sales Manager - Hotel Services is responsible for growing overall audiovisual revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. He/She will solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills.

The Sales Manager - Hotel Services will cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

Job Description:

The Sales Manager - Hotel Services will perform all or some of the following Job description:

  • The Sales Manager - Hotel Services will solicit and secure business for Hotel through a proactive, consultative sales approach and utilize Hotel's CAPTURE- sales process

  • Manage Hotel's sales process through proper utilization of ACT!

  • Obtain definite bookings from the Hotel, proactively contact customers, enter data into ACT!, and create professional bids and proposals by actively using Hotel systems and marketing tools

  • He/She will utilize an understanding of costs associated with sales, including labor, commission and equipment outsourcing (ie. audio, visual, lighting, rigging, etc.) and work within established profitability guidelines

  • The Sales Manager - Hotel Services will utilize current company software, systems marketing tools and standard documents (ACT!, Proposal Generator, Location Website, On-line Portfolio, Helios OE)

  • The Sales Manager - Hotel Services will update software and implement new systems and tools as required by the company

  • Implement and update Hotel marketing tools as needed and participate in marketing test groups when requested

  • He/She will cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions and problems

  • Assist with reporting as necessary (monthly location reports, capture rate reporting, annual sales plan, property level account reporting, and ad-hoc requests)

  • The Sales Manager - Hotel Services will provide operational support during shows, driving sales programs with team members and conduct training as needed.

Minimum Requirements / Knowledge / Skill For Sales Manager - Hotel Services Job

  • The Sales Manager - Hotel Services should possess 2 years audiovisual, sales or hospitality experience
  • He/She should have prior sales experience in audiovisual
  • The Sales Manager - Hotel Services should have knowledge of hospitality industry and sales processes
  • The Sales Manager - Hotel Services must have the ability to read and decipher financial reports and records
  • He/She should be computer proficient, including possessing adequate knowledge of MS Office and ACT! software
  • The Sales Manager - Hotel Services should possess CAD and Oracle knowledge
  • He/She should possess strong written and verbal communication skills.
Minimum Education Requirements / Certification / Licensure For Sales Manager - Hotel Services Job
  • The Sales Manager - Hotel Services must possess a minimum of a High School diploma
  • BS/BA in Business is preferred.
     

 

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