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Patient Registrar - Scheduler Job Description

 

 

 

Job Description:

The Patient Registrar - Scheduler will perform all or some of the following Job description:

  • The Patient registrar - scheduler will greet all visitors and callers

  • Operate switchboard and maintain call flow within the clinic

  • Obtain all necessary information from the patients, physicians, nurses and office staff to accurately schedule appointments, procedures and/or test, maximizing efficient use of Wheaton provider resources

  • The Patient registrar - scheduler will effectively communicate schedule and/or changes to patients, departments or offices while maintaining customer focus

  • He/She will obtain and accurately record necessary demographic, insurance and financial information

  • Process referrals

  • The Patient registrar - scheduler will request, accept and accurately process patient payments

  • He/She will effectively communicate registration information

  • The Patient registrar - scheduler will process mail/faxes for the clinic.

Minimum Requirements / Knowledge / Skill For Patient Registrar - Scheduler Job

  • The Patient registrar - scheduler should have 1-3 yrs experience
  • Skilled in medical terminology & diagnosis codes
  • Experience in PC use in windows with proficient keyboarding skills preferred
  • The Patient registrar - scheduler should demonstrate ability to work independently in a fast paced environment with constant interruptions
  • He/She should be customer service oriented with strong interpersonal skills and phone etiquette
  • Possess the ability to relate effectively to a variety of customers in a professional and courteous manner
  • The Patient registrar - scheduler must have excellent reading, grammar, and communication skills, with demonstrated analytical ability to collect and interpret insurance and contract information
  • Possess excellent organizational skills
  • The Patient registrar - scheduler should have knowledge and experience in insurance coverage
  • He/She should be familiar with insurance terminology, referrals and authorization/pre-certification used by third party payers
  • Possess experience handling money including balancing and processing patient payments
  • The Patient registrar - scheduler must have cognitive ability for organizing multiple concepts and information, analyzing data, and basic problems
  • He/She must have the ability to write clear, concise, and legible message to ensure physician and staff comprehension
  • The Patient registrar - scheduler must have experience in appointment making assuring accuracy while adhering to established clinic scheduling guidelines.

Minimum Education Requirements / Certification / Licensure For Patient Registrar - Scheduler Job

  • High school diploma or equivalent.


 

 

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